Mount Maunganui, New Zealand
1 Kereiti Street
N/A
+64 75756748
Customer Services in NZ leaves much to be desired. However I was delightfully surprised by ALLEY today who answered my phonecall promptly and even asked me how I was! Once I answered her she said "that's good to hear". It was nice to know that her interest was premeditated and not just a mindless routine comment with no intention of care. ALLEY was friendly and clear, and she explained the process I was enquiring about well enough that repetition was unnecessary. I didn't feel rushed by her or an unwelcome interruption. Her manners were impeccable and her genuine interest in her customers needs, and not their pocket was very obvious. Thanks ALLEY. NZ customer services is fortunate to have you!
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Great customer service here, got in early before the long wait
Great customer service and friendly mechanics got is quickly through our WOF
Don’t have a phone number if you can’t/ don’t answer it. Not for the first time, I called, and called, and.....just wanting to ask something about your service. Must be a great business when you can consistently not engage with your customers yet still be “beyond capacity” busy. I think that’s called a “growth opportunity “?. Or not. And please don’t reply citing some malarkey about “higher than usual volumes on that particular day/ time etc”. Once is funny, twice is stupid, third, fourth fifth........
Excellent service, friendly staff told me all I needed to know and were fast and efficient in meeting my needs. 10/10
Been waiting for my CoF for 4 hours, and still have 5 or 6 trucks ahead of me. Trucks lining up all the way down the street. Likely to be here another few hours. Such a lack of productivity in a developed country..... With all these truck drivers having to wait around all day for a 6 month CoF. Extreme poor management.
A very busy place but well organised and very friendly staff.
I thought it would be busy at the end of the year but I drove right up. Counter and inspection staff very friendly, made it a breeze to get done
Deli
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