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Sylvia Park Kiwibank

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Mount Wellington, Auckland, New Zealand

kiwibank.co.nz
Bank

Sylvia Park Kiwibank Reviews | Rating 2.1 out of 5 stars (8 reviews)

Sylvia Park Kiwibank is located in Mount Wellington, Auckland, New Zealand on Shop N027A Sylvia Park Shopping Centre, 286 Mount Wellington Highway. Sylvia Park Kiwibank is rated 2.1 out of 5 in the category bank in New Zealand.

Address

Shop N027A Sylvia Park Shopping Centre, 286 Mount Wellington Highway

Phone

+64 800113355

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Ethan Russell

I talked to a man called *i believe to be called* Sam. He was extremely helpful and patient with me. I am only 19 and I had a few questions and I wasn’t too sure what I was doing, but he explained everything to me very patiently and didn’t show any fuss to explain very simple banking things to me that I was feeling uncertain on. Will definitely be returning to this branch again. They were awesome!

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Tony Nguyen

Can't swap 100 notes at sylvia park because the guy told me it is a cashless bank

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R. Ouhel

Went to the bank to simply ID myself so that I could start using my account. One of the staff - Zihad (already reviewed below few times) was extremely unhelpful, coming up with all sorts of reasons why my documentation isn't enough despite having what the official brochure prescribes. Don't waste your time coming to this branch, absolute outrage.

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Mike Walton

Great service received by one of the young champ zahid. I am a old guy with little knowledge about internet things. He helped me on Sunday to sent money to my grand daughter’s account, who lives in Picton, as surprise birthday gift. He was polite, very helpful, tolerated my anger but showed me how to use banking in my mobile phone and sent money. Very happy to know that I don’t have to go to branch for small things like this. But not happy about Kiwibank, doesn’t expect cheques anymore. It is inconvenient for old people like me.

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James Russell

No post office despite saying so. Update your information.

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B P

Poor and difficulty service by Zihad tonight. My partner was simply trying to obtain a bank statement and it was like we had just asked the guy to do a marathon. Both my GF and the banking representative speak english as a second language and the first minute of the conversation was Zihad trying to convince his customer to go home and print the statement or wait for them to mail it to her because it, "depends on the paper." What he meant by this is it depends on how much paper is printed. I finally had to interject and say, "she just wants a statement. Can't we just get a statement? It'll be less than 10 pieces of paper." He then asked with a frown if "this is a joint account". Probably because I had to speak up as he was basically trying to convince us to go home. I then explained that this is not a joint account and that we primarily use our joint account through ANZ therefore I know for a fact her account statement is only a few pages. I then said, ""we just need a statement where you stamp each page and sign it,that's it." Then Zahid said, "we don't stamp each page." He then printed the statement and SIGNED EACH PAGE. Condescending staff. Immediately spoke to my partner about cancelling the accounts and switching banks. A 30 second task took about 5 minutes of arguing that ended up being the 30 second task we had went in for. Brutal

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Mike Barraclough

This is not a post bank, even tho google says it is. Fu google. Ran a kay to get here on time.

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Tia T

I used to work at the Paper Plus within the same precinct of the Post Shop and Kiwibank, and their customers were the absolute bane of my existence. They were constantly rude and ungrateful, even to us at the Paper Plus side! Essentially expecting us to be spare Post staff when we had our own business to run, complaining to us that the line was long even at hours when they were the ONLY Post Shop open in Auckland and often being aggressive and violent to the point security had to be called. I'm glad it's now shut down, you adult brats were never grateful for it being there in the first place and now you can cry about it being gone.

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