Paihia, New Zealand
69 Marsden Road
N/A
+6494026220
Ok so I dined there in the Queens Birthday weekend and as soon as we arrived we were told they had NO OYSTERS, NO PRAWNS, NO PORK BELLY POT PIES, and I'm sorry to say there is also NO CRÈME BRULEE, my favourite dessert. Really? This happened in the long Queens Birthday weekend?? However the waitresses were so friendly and they did show that they care about their customers - they came to talk to us and asked us if everything was ok and apologised for the long wait. Yes the wait time was long (close to an hour), which didn't bother us btw, but we were also offered 2x free drinks as a result - good courtesy guys!! So all in all, I'm going to score them a 5-STAR EXCELLENT for being customer-focused and did their best regardless of the circumstances. It was my birthday after-all for goodness sake!! Thank you 35South ;-)
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Delicious food. Snapper was 10/10, superb service 10/10. Great view.
Ordered: Potato Gnocchi and trio of ice creams. Amazing food, very friendly service, and reasonable waiting time. Was thinking of ordering 2 x chocolate terrine, however they only managed to make one. Staff was very apologetic and recommended the ice cream, which turn out to be equally delicious.
Great location, foods good but not great
Food is really good, the service is exceptional, views are amazing.
Don't sit under the hanging lights at night, they flicker to the point of inducing migraines, actually don't come here at all. Asked to be moved to a window table as soon as we were seated but was informed that all 5 were reserved. Not more than 5 minutes later a couple walked in and asked for a seat with no reservation and we're soon shown to a window table. For the next hour we were there only one other window table was used. Meals were bland ans small and took 45 minutes even though half the tables were free. Pork was raw in the middle and the host was a muppet. Come on owner/manager sharpen up
This place is a joke. I was told that serving of the dish is ordered is rather small. But I was not expecting 22 dollars grilled octopus salad to be only 4 small pieces over one small potatoe cut on quarters. Truly magical dining experience. No what a shame. Iam happy to pay 30 for a small dish but it needs to show some effort. Was going to get a dessert but I'm too worried if I would even see any assuming a serving to be size of tea spoon. What a waste of people's money. Service was OK, checking on and food and drinks were served immediately. No issue there. Manager tried to fix the mistake, thank you but this should never happen. Dish like this should not wait for complaints to be fixed.
Quite expensive, which for the location may make sense, but the plates didn't look completely on par with it, nor the seating arrangements. TBH wish we went next door for drinks instead bc we could have sat outside there instead of squishing ourselves in a corner table up against the glass and a portable wall barrier. So to be frank, if you're looking for high quality and value fish n chips, go down the street instead... But maybe 35 will have something you'll like at least.
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