Wellington, New Zealand
262 Thorndon Quay, Pipitea
N/A
+6444999048
Worked with a designer who no longer works here. She was great but the overall service we have received from Palazzo has been absolutely terrible and inadequate. Very difficult to work with. Would not recommend and wish we had chosen a different company.
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Same experience as Sophia. 35 minutes in the shop and the only time the two staff working acknowledged us was when we were in their way while they tried to put some wine into the fridge. Why bother to open?
We had exactly the same experience as Rowena Joe. A beautiful kitchen but such appalling service, hassles and bullying from the company that we wish we had never set foot in the door. We currently have our kitchen sitting in our hallway and will be getting someone else to install it because we don't want anything more to do with Palazzo. Be warned!
My partner and I went here to look at kitchens and start planning on what would work in our house design. Unfortunately we couldnt get any help becuase the customer service was so terrible. The woman that was supposedly helping was more concerned with interogating how much money we were spending on our new house and property, then calling it cheap rather than helping us figure out the differences between table top benches. Incredibly judgemental place. I wont buy a kitchen from here. I'll buy my kitchen from a company were my money is good enough.
Terrible service. 5 staff working and not one of them acknowledged us until we were walking out the door! Don’t know why they spend money on radio advertising trying to get people to come in when they clearly don’t want any business! Disappointing.
Amazing kitchens and quiet affordable
Ordered stools, promised 2-3 day availability and it took nearly 2 weeks.
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