Tauranga, New Zealand
20 Glasgow Street
N/A
+64 75710625
My experiences with Plumberman have been excellent. Friendly staff with phone contacts, reliable and prompt service and skilled, experienced plumbers who diagnose and fix plumbing issues quickly. The most recent issue was an underground leak on my property that 'Craig' found and repaired in a very short time frame! Huge relief!
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I'm just so disappointed. I have just received a call from Tracey at the Plumberman office (20 mins before booked time). She has told me that my scheduled plumber is late and if we could rearrange a time. I asked about the "If we don’t turn up at the time we promised… We’ll do your plumbing for FREE." offer, and she said that because she had called, it doesn't apply. I am so gutted as I thought a company that makes a bold statement like that must be on the mark, and be very reliable, therefore I was excited to book with them. I offered her a generous 4 hour timeframe for rearrangement (in between my own work and school commitments), but she couldn't commit because "we had other clients booked". I was also a booked client that is now messed around. Honestly just astounded and gutted.
Did the work promptly and at a reasonable cost
Very good service, very good and friendly plumbers
Great customer service ethics.
On time, polite & very tidy
We were amazed at how fast they got through everything on our new home build. PlumberMan did the plumbing, drainage, and septic. They made it so easy and worked through every issue smoothly. We couldn't be happier with the job, and the price was very sharp. Thanks so much.
Very happy with work done on 3 recent visits. Plumbing done, work area cleaned up afterwards, polite friendly staff. Will use again.
Deli
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