PoolPac Swimming Pools & Spas

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Mount Maunganui, New Zealand

poolpac.co.nz
Swimming pool contractor· Swimming pool supply store· Swimming pool repair service

PoolPac Swimming Pools & Spas Reviews | Rating 4 out of 5 stars (8 reviews)

PoolPac Swimming Pools & Spas is located in Mount Maunganui, New Zealand on 19A Newton Street. PoolPac Swimming Pools & Spas is rated 4 out of 5 in the category swimming pool contractor in New Zealand.

Address

19A Newton Street

Phone

+64 75755906

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Tracey McKay

Spa pools are good. As for the follow up from staff you would have to say it was non existent. Once you have purchased, you are on your own. Makes you fell like once they have your money, they don't care anymore. Need some real training on after sales customer service. You never know people might just either come back or purchase the required chemicals etc. off you. We wont be.

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Martin Jordan

Fantastic showroom, friendly know how can do staff and even better prices

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Tim Active

Helpful happy staff who always go the extra mile, have bought both a spa and a fibre glass pool from them - impressed with the quality and look.

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David G

Great shop, knowledgeable, friendly, and great value. Only place we go for our hot tub supplies. Highly recommend thanks again!

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Mr Johnson

Very good wide range of spa pools and equipment

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lisa mac

Very friendly and efficient staff but the product we purchased via online was terrible. The pool steps are cheap plastic and won't stay sunk unless extra weights are purchased. Massively overpriced. Basically 5 stars for staff and one star for steps.

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Stuart Blake

We purchased a new spa from PoolPac and couldn’t rate them high enough. The installation was fantastic and we really appreciated them going the extra mile by swivelling it around so we look over the swimming pool. The after sales service has been great and we now get them to monitor our spa and swimming pool monthly.

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Kay Lion

We recently visited the Tauranga showroom and received very friendly & informative advice. We provided our details & arranged for a person to visit our property last Wed. No one came so I rang the next day. I was assured the appointment was in the book & it was suggested the staff member may have forgotten to pass on the message. I was then told the person who would visit us would be contacted immediately and be in touch that afternoon (Thurs). Still no communication and we are left wondering whether you really want our business!! Stephen & Kay Lion