Porirua, New Zealand
81 Kenepuru Drive, Kenepuru
N/A
+6442374085
This store really needs better service focused staff. We went into get chainsaw fixed and she literally would not help, stating we had to undo the chain first. Was absolutely shocked at her lack of customer service skills. If I owned stihl I would not want this lady representing my product!! We will find another store rather than having to deal with that rude lady again!!
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Great product knowledge. Nice people
Having brought a stihl chainsaw from kapiti stihl shop. I walked in sort of expecting to have the same great experience..... instead I got grumpy old lady who really gave off the vibe that I'm a inconvenience..... would highly recommend doing yourself a favor and shopping elsewhere.... the nail in the coffin was the chainsaw was leaking from the get go, and upon bringing it back for a look over was told "its normal for them to leak like a siv..... they did say they were going to get it looked at.... did mention I was heading down south in half a week and could they sort it before then..... on the last day pulled in to check if its done and they haven't taken the time to look at it.... its now my problem
Polite friendly service.
Great and insightful knowledge passed on with honesty and openness, great service.
Very good service
same as Deborah Muir but it was the grumpy old man not the grumpy old lady I had a prob with, I also needed my starter cord (starter recoil) replaced the toxic guy even walked away mid coversation when my friend was asking him if he could advice us on how we may be able to reinsert the springe which had come undone as he refused to do it stating it won't be worth it as it could break very soon. extreamly rude and unhelpful and they, the grumpy old lady and grumpy old man a perfectly suited to each other. The young lady there must be related as she seem reluctent to answer any questions right from the bigging of this process.
Well, I think this shop has picked up its game in the customer service department. I've been dealing with the lady in the counter and she's been very friendly and good to deal with. Great experience :)
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