Waihi, New Zealand
2 Rata Street
N/A
+6478636246
We brought our printer to this business to be repaired. They charged us 75 dollars to tell us it was broken and they can't fix it. So they said if we buy a replacement printer from them, they'll deduct the 75 they charged us to look at it. So, we bite the bullet and buy a second hand printer from them for an additional 40 that they had fixed. The second page it printed it was acting up. Misaligned printing, wrinkled paper... So with it being under a 30 day warranty we take it back to them to be fixed. They say they can't fix it. They offer to give us our original still broken printer and the additional money they charged us for second hand one (they said worked perfectly.) So after three trips to Waihi and out 120 bucks the only thing we got from them is a broken printer.
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Very good range of products at a great price, I got my new PC including software and support , very helpful with No Geek Speak, thank you Printec Digital Group, Highly recommended.
I’m a local I build PCs and fix I do it all now I needed a stock intel cooler no need there only 6 dollars new so I got in there and thay start at 35 dollar’s and thay we’re actually quite rude and I know ppl that have been ripped off there and honestly just avoid that place at all cost bunch off rip offs
Great service highly recommend
Rung these guys for a quote Never got back to me an not very professional
1 star for my most recent dealings with Printec Digital Group. Have been a customer for a while having had screens on my daughter's phone and son's chromebook repaired with no issues. However the latest screen I had repaired lasted just 3 weeks. The phone had not been dropped or mishandled in anyway and was always in a protective case, 3/4 of the screen just randomly went black - so as it was under warranty I took it back. Was told they had to get a technicians opinion to which they sent a photo through email to their "technician" to say it had been dropped or pressed excessively hard which it hadn't. Had to really argue the point that the phone had not sustained any physical damage and it was still under a 90 day warranty. Still they wouldn't honour the warranty. They then told me they could repair it for 100 instead of the 175 I previously paid, not happy with that my partner went back. They then offered to repair it for 60. Why would they offer to repair it for a much less price each time when it had as they said "sustained physical damage" eventually they refunded my partner the full amount. Won't ever be dealing with them again.
I was at Printec premises on the weekend before the rugby game when they were close, I had an issue with not connecting my device to the internet, I called the emergency number , the Dude was very helpful as he rectified the issue right-away..Thank you for sorting me out on the labour weekend ,Highly recommended.
Highly recommend, very good & helpful with tech issues. Recommend to everyone
Deli
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