Pukekohe Hill, New Zealand
Shop 1/11 Seddon Lane, Pukekohe
$$$
+6492392781
N/A
I had worst experience with dominos again. It happened before as well but am not that person who review publicly. I ordered Pizza with fresh cream base sauce instead tomato sauce. As am allergic to it. I clearly told to lady who was taking my order to change my base sauce please. But when i got home and I got tomato base sauce. Staff are not friendly as well. Worst Worst experience ever!!!!!!
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Utterly disappointed very rarely buy fast food but decided to shout myself after a busy day at work, now the decision was should I try Dominos or Pizza hut, sadly I obviously made the wrong decision. Ordered a GARLIC PRAWN PIZZA, upgraded to the 50% more at a cost of 21-90 for pick up. Now firstly there was not even a hint of Garlic and that's why I ordered it. Secondly at that price I would of thought I may of had more prawns. When I got home which is only a mintue from the establishment opened it up and it was slightly barely warm. I will point out that I was about 5 minutes early for ordered time. So my fast food turned out not to BE, as I had to preheat my oven so I could warm up my pizza. It was also completely bland. Don't insult my intelligence and reply to my post as I have seen on other disgruntled reviews with the same pathetic comeback saying ohhhhhh I am sooooo sorry for your experience please email us or visit site for feedback form. This is the only time I am willing to spend explaining my experience at Domino's. Never mind us having to explain at a second site. Get it right the first time. 100% refund should be in your policy for not receiving what you have ordered. Pizza Hut will be receiving my next order, FYI you only got a star as I couldn't post without it.
The pizza's were well covered and tasted great. And is not always the way. It depends on the person.
Worst pizza ive ever had from any Dominos. Im a person who NEVER reviews any place, but this time i had to. Being the only store in Pukekohe, i thought they'd be good. But i should've definitely gone through their reviews before visiting them. Very bad customer service. The representative tries to charge extra for sauce and flakes on top which are otherwise always free in all other outlets. Instead of hearing what the customer is even saying, they're busy arguing. In the end the representative says, " Fine, i am not charging you for the flakes, but otherwise we do." And made me feel as if i was asking them for a favour. I wanted to cancel the order there and then, but the kids were waiting for a pizza. The pizza base tasted soo raw. I've myself worked in pizza outlets, i know when the base is not just right. And too much base sauce on the pizza which made it soo sour. And idk if my argument over charging extra, made them cook the pizza that way. Very very disappointed. Pizza slices cut in such uneven pattern. Ate one slice and the rest goes in the rubbish. The front staff MUST be trained better. Its never about charging wrong, its about treating your customers right and being loyal. First impression is always the last, and mine wasn't good at all. Im very sorry, but had to say it out. Whats not right is not right.
Went in to get one pizza last week not long before it closed and the nice guy offered to sell me 13 pizzas for 20 because the ones that ordered didn't pay for the order and they were about to close. Thanks DOMINO'S PUKEKOHE YOU ROCK ️
Still one of my favourite pizza places...and we have quite a few to choose from in Pukekohe. One thing I would ask the staff to do when a customer places an order...confirm the pizza size.
Always great service, food is always just right and the store is always clean. Thoroughly recommended.
Pizza was cold, and desert was verrrry old and musty. Would not recommend Pukekohe's Dominos.
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