Pukekohe Hill, New Zealand
241 Manukau Road, Pukekohe
N/A
+6492370286
I made an appointment on behalf of my partner and I was appalled by the service received. The receptionist I spoke to was extremely rude and sounded annoyed by my request to make an appointment. I asked if there were any available in the morning if possible and she offered me something days later after I had asked for one that day. I just was seeing if there was any available in the morning, Her voice and attitude on the phone was just poor. She didn't seem accomadating and all I wanted was for an appointment. I don't want this to reflect badly on the doctors and the practice they do because they are great but I wouldnt recommend because of the service I got on the phone. It doesn't hurt to show people a little respect.
like
Appointment on time. Drs brilliant. All staff helpful. Always a pleasure.
Have only had very good experience with all staff atSouth Docs very happy I enrolled here
Same experience with Receptionist.
Getting on appointment is hard. Next day appointment is not good enough. Not sick tomorrow, sick now. If it is urgent go to the emergency. It used to be good but not anymore. Also opening times are from 8 am. It might be a while before the answer machine service is taken off.
Doctors good and friendly but why is it always hard to get through when I try calling?
Amazing and helpful staff. Offered to help look after my son while I was seen by the doctor. The doctors are great.
Disappointing that you use technology instead of wanting to engage with your clients and remove all options
Deli
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