Rotorua, New Zealand
78 Fairy Springs Road, Fairy Springs
N/A
+64 73460824
Unfortunately I had to go somewhere else to get my car serviced. You have so many customers you need to get a back up system going. People are going to look elsewhere. AA Auto has great mechanical team they are great but next door at the garage they don't have the capacity to take on more customers. I do love the service checks and wof but past that point booking a mechanic it's tough. Yes I would go for a service at AA Auto but would take my car to another garage. The reason time and good service ie drop off pick up and explain the amount of work done and key points in further work at a later date.
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The go to place in Rotorua for vehicle servicing. AA Auto Centre, Fairy Springs road boasts a friendly and very knowledgeable front office management. This is coupled with a busy but effective and efficient workshop.
This place is overall friendly, however I met 1 rude receiptionist. I've been repeating the same thing over and over and they in the end didn't fix anything (1 time experience). I've been here for almost 2 years now and always hoping they can maintain their positive traits and improve the less positive ones. Be back soon!
Wait times were long for a WOF so make sure you have plenty of time. Thorough job done though... The completion of cars in each queue was also inconsistent as one queue would have multiple cars done before completing a car in the other queue. Better consistency is needed
Their "Braking checking machine" found fault others missed (slightly warped disc)
I've been going to this place for years. I find them very good and fair. The staff are very knowledgeable about my car and show me the little things to improve her myself.
Very helpful while travelling through with a quick look at a fault that unfortunately needs a proper fix. They were happy to help even though they were busy.
Very friendly staff.lovely lady greets you as you enter the door. Very pleasant experience
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