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Smart Energy Solutions Auckland

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Auckland, New Zealand

smartenergysolutions.co.nz
Insulation contractor· Energy efficiency company· Heating contractor

Smart Energy Solutions Auckland Reviews | Rating 2.3 out of 5 stars (8 reviews)

Smart Energy Solutions Auckland is located in Auckland, New Zealand on 27 Birmingham Road, East Tāmaki. Smart Energy Solutions Auckland is rated 2.3 out of 5 in the category insulation contractor in New Zealand.

Address

27 Birmingham Road, East Tāmaki

Phone

+64800888766

Open hours

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Vadim Chernov

They did not finish the underfloor insulation and I have been chasing them up for months now to get it done with no results. Very poor communication overall, rarely you might get a manager on the line who will apologize and assure you that they will give you call and try to fix your problems which gets some traction initially but in the end its all the same - you have to keep calling and chasing them up. Edit: Got it resolved, everything just takes so long with these guys

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Fiona H

Had 4 different assessments of my home to get the insulation certificate. Told new issues each time. This Auckland branch seem to be very poor in communication and seems lack of a system when doing these assessments. I asked for a call back before the latest assessment to check something and they assured me someone would call me. They didn't. Had I known the information I now know, would have saved me 3 trips (2 hours away) to meet them. Now I have complained, I have to wait for the regional manager to go to the property. Another hassle and it's disruptive for my tenant. Just want it all over! Wouldn't use them or recommend them at all.

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Jenae Valk

I was scheduled in today for an insulation inspection and quote but no one turned up despite me receiving a confirmation text earlier this morning. Definitely won't be bothering with this company again. What a giant waste of time.

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EM belveder

Our rental property was scheduled for an insulation inspection and quote. After 2 weeks of waiting and called 3 times to follow up, finally they told me no one turned up and no report done. No one bothers to contact me that it was not done, so I can reschedule it right away and liaise with my tenant. What a waste of time. Very bad in communication and very unprofessional.

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Denise Welsh

We have had 8 Heat Pumps Installed with this Company in Whangarei. The Sales Rep was very informative and helpful, and all Units were installed very efficiently by a friendly team. Unfortunately with the last two units we had to wait two weeks for the Electrician to activate them

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James Hughes

Outstanding service, came to assess my home the next day, and installed the following week. Excellent customer service over the phones/email, and the installers were very polite! After being mucked around for weeks by Greenside Energy you guys were a much needed breath of fresh air, thank you!

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Stefan Jans

Smart Energy Solutions have been outstanding. We made an inquiry for insulation through the Warmer Kiwi Homes programme and Smart Energy Solutions was one of 4 companies in the Auckland area that was engaged in helping us with the assessing the house and getting it properly insulated. Right from the start Smart Energy Solutions stood out among the rest; they were incredibly efficient, the team were extremely knowledgeable and easy to deal with, and the we couldn't be more pleased with the end result. The install team did a wonderful job in putting in our insulation and we have noticed a huge difference in the warmth of our home going into winter. I would highly recommend Smart Energy Solutions to anyone thinking about insulating or heating their home.

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Pegah Sadeghi

Had my underfloor insulation this afternoon and I am very satisfied. Very good customer service and quick installation by friendly and considerate staff. Highly recommended. Thanks SES

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