Christchurch, New Zealand
4 Dalgety Street, Riccarton
N/A
+64 39616747
In-store pick-upIn-store shopping
Very good prices for rental gear. I hired a pair of boots, skis and a jacket. Friendly service from Fergus. Also convenient being opened until 7pm to return after the day up the mountain. Will definitely hire again!
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The attention to the public quite good. The store is medium in size, but a bit disorganized. They do not have top material, almost everything is medium and low range. It is a store focused for beginners and medium skiers. The price is very good, quite competitive. Skis for rent expert level, are not top, but they are quite good for the value for money. In general I am happy.
Great service, heaps different gear, lots of choices. Got my ski clothes from there, very happy with quality and prices, strongly recommended this one. A bit small space for all this gear, but everything you need is there...
Great friendly service. Great value for money. Super nice people. We rent here every year. Thanks for looking after us again guys
Really awesome service here. The whole team was patient, helpful and offered great advice for us as first-timers going to the mountain. Fitting procedure was well managed, and then when we went to pick everything up the night prior to our skifield trip it was all ready to go...making the process totally painless. We were able to make it back before their closing time, and the team was lovely and friendly as we returned our gear. A very whole hearted recommendation for anybody that wants to go skiing - the very friendly hire rates make these folk real standouts!
Such a shame! All three stars are for the price, products and the place it used to be. ZERO star for the staff. We used to come to this place every year when it was run by nice people who liked their jobs. However, this year we were absolutely amazed by the bunch of young people in the shop. Worst customer service I've ever seen in Christchurch! No courtesy words or even response when you say "hi" "thank you", no suggestion, no help, no communication...the girl was so impatient when I had to ask for a second pair of boots to try. I only saw a bit of smile on her face when she was having chitchat with her workmates, but with us, she was always like annoyed. There was no other customer while no one in the shop was keen to provide a bit of basic customer service to us.
Pretty disappointed. Popped in to get a snowboard for my 9yo. No help from the older gentleman, left us looking at boards after admitting he knew nothing. Then had to use Google to find correct bindings. Ended up rummaging through old binding boxes our selves . No offer to fit them or anything. Just said price is the price and let us leave. Pretty disappointing experience. This place has some great reviews so guess we were just unlucky that evening. Two stars as the board and Bindings were priced well.
Helpful, friendly staff. Season ski and snowboard hire is a great service. Reasonably priced too!
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