Hāwera, New Zealand
105/109 Albion Street
N/A
+64 800111323
You would hope that after so many years doing the same thing you would be good at your job. But no
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Staff are really helpful, just love the painting wall on left side as you go into the place.
Our HAWERA LIBRARY..I had a bad experience... Monday I went in nice & early to use the computer & do some printing... I asked if I can & yes I may...I sit down & try using my password..( not a computer person) & really short sighted so I go & ask it needs a username..oh they never mentioned it the first time..here's my username ...wahoo here we go....grrr times up 15min ( not a computer person) & really short sighted..i haven't even logged in to my emails etc I ask for xtra time as I need to do printing...awe our printers not working...grrrr should have mentioned it the first time...itl should be working this afternoon... Don't live in town..go home.... Wednesday I ring first..printers working wahoo.... collect username... still can't get into emails..grrrr times up...ask for another username. Wahoo .. in emails.. damn 17 sec left ..hi.. can I get extended time...yes... press extended time on the right hand side ...hmmm I don't see extended time...hi..can you show me...hmmm she can't see it either...so she asks...hmmm.....oh your 15 min computer. Oh they never mentioned that...here's another username.. right here we go...log in find emails now im getting a headache time to go. 45 mins got nothing done .bad customer service seating is bad..lighting is bad & its not a good service for really short sighted people....I won't be back...you got a because it was warm....
Very helpful
Deli
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