Tauranga, New Zealand
54A Hewletts Road
N/A
+64 75758471
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Friendly, helpful and professional. PoolCare look after our commercial pool and our private pools. Highly recommended for their professionalism and expertise and prompt service.
like
Good technical service but GRUMPY. I was early but they had opened the doors. I was not in a hurry and made that clear when they explained they were still setting up. I had not had a water test before so when they asked me for my name I gave it, then asked "what will you be sending me?" This was ignored so I asked again, I think it is reasonable to want to avoid junk mail and spam. They didn't even say thanks when I bought 70 worth of chemicals on their recommendation. This seemed to be the shop owner as she wasn't wearing their staff uniform. Won't be going back.
Friendly and professional, great to deal with
Friendly and close to home but it always seems that they’re trying to sell me lots of stuff, stuff I probably don’t need, without a clear explanation as too why.
Always there. Never moves. Always helpful. Everything you need. Handy drop in location. What more can you say..... Oo, I think we even worked with them to get our spa pump overhauled. Seemless! So seemless I nearly forgot
Excellent selection and easy to park around back
Useless and rude. Lack customer service and an absolutely terrible service not recommended at all. Staff use strip tests also which don't test water properly. Managers know nothing about the industry. Go else where and get a better service with better trained staff as poolcare totally lacks.
Very helpful. Do pool and spa tests, give good advice and have a wide range of products. If you need a filter ring ahead and they will order in for you if not in stock.
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