Te Kuiti, New Zealand
16 King Street East
N/A
+6478788184
We recently used the services of Hello World Te Kuiti to plan our trip to Europe, unforunately my husband had an accident in Paris which delayed our travel plans meaning we had to reschedule flights and accomodation at very short notice, I contacted Lorrene (who was overseas herself) she took control and sorted everything for us, well beyond our expectations. In a country where we didn't speak the language I would not have known where to start. Totally recommend Lorrene and Hello World Te Kuiti.
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I don’t recommend this company. My partner and I booked a return trip from NZ to Europe and booked through this local travel agency because we had multiple stops and thought it was wiser to do so. Boy were we wrong. Once we paid, the customer service went out the window. We were charged an hourly rate for adjusting our travel dates (even though the change was made within 24 hours of booking) this is free of charge at the airline company if it’s within 24 hours. On the way to Europe we found out a mistake was made and we had to pay an extra 1000 to be able to go from Hong Kong to Europe. When taking it up with the travel agency we got the cold shoulder and the company took no responsibility. This made the bad experience complete and we will not be booking a trip here ever again. We decided to book here in the first place to support a local company but for future trips we’ll choose a larger Hello World travel franchise or different company altogether.
Deli
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