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Te Rengarenga Medical Center

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Hamilton, New Zealand

raukura.org.nz
Medical Center

Te Rengarenga Medical Center Reviews | Rating 2 out of 5 stars (8 reviews)

Te Rengarenga Medical Center is located in Hamilton, New Zealand on 2/41 Whatawhata Road, Dinsdale. Te Rengarenga Medical Center is rated 2 out of 5 in the category medical center in New Zealand.

Address

2/41 Whatawhata Road, Dinsdale

Phone

+64 800472858

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Eileen Dalton

I am really sorry to see all the negative reviews about this medical centre, sure the phone is a bit of an issue which has been going on for too long, hopefully it will be resolved soon. I am very grateful for the very reasonable fees charged to see the Doctor and have no issues with the waiting time, usually only 15-20 minutes after appointment time, that's very good. I have the Manage My Health app. with that I can make my own appointment, order repeat script & see my own records, I highly recommend it.

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Ana Shay

Doctors are good....but this place really needs professional receptionist who don’t lack in customer service .... they never answer their phones and saying they’re always busy when really they’re sitting at the front desk gossiping to one another. I see and hear them when I eventually get my appointment, always those two at the desk just gossiping. No good, leave that for your break time please and answer your phone, I’ve been calling all day today and all I get back every time I call is “unfortunately we are busy” bla bla bla bla bla not the one , come on guys .

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April Tremblay

Tried to book an appointment for someone with intellectual disability. The receptionist suggested her she was busy and that they'll call her back in a week! She answered yes without fully understanding. I told the receptionist that she needed an appointment next week as per her discharge papers from the hospital, to follow up on a very important health issue. The receptionist heard me and hung up on us! Who does such a thing! This is definitely the worse doctor's practice I've ever heard of. It needs to be shut down before their inaction kills someone.

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Keira Jean

To all the people saying doctors are excellent service the doctors are good there but whenever you want to make an appointment with them via phone they just put you on hold music for 10 minutes then hang up now and not bothering to leave a message as usual. Very useless receptionists they don't know how to make appointments to deal with patients especially when I'm going through a blockage of the ear for a week to get an extraction. They need to stop playing on their cellphones and open their eyes and provide care for all patients I'm considering of making a complaint to the DHB and moving doctors all I got to say straight up is poor service for the receptionists and excellent for the doctors there one thing I got to say to them. Pick up your damn phones and deal with your patients otherwise do not bother consider working there if you don't know how to pick up a phone and also not worth not a star. I hope you two ladies get the sack so dont try to deny you were helping patients over the phone cause you weren't. Update on review: Don't bother ringing cause they just hang up on you within minutes waiting for an appointment

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K G

I have been trying to call the clinic for last 4 day's , all it does it puts u on hold and no answer from a person.After putting me on hold for nearly an hour the Phone disconnects itself. "Hopeless Service" Changing my Medical provider that's for sure.

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Kanika Phumphong

Unbelievably amazing! From the receptionist to the nurse and doctor, all very nice and professional. Especially nurse Jane (or G.), she’s a star. Thank you so much for making me feel comfortable. Highly recommend 10/10.

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Ata Brown

Trying to book an appointment for my Dad as he mentally challenged. However ringing the phone number provided is a hoax. No one answers the phone. The options given just replay themselves when keying in a number. Registered my Dad with this doctors hoping it was Maori for the Maori. But no, just a pack of unprofessional people who use a Maori name as a novelty.

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Peter Hamilton

Very polite people. The staff most efficient and courteous. A pleasure to be associated with.

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