Whakatane, New Zealand
32 Landing Road
N/A
+6473088585
Having recently having had to have multiple extractions with Scott I want to shout out a huge thanks for his sensitive and comforting manner in what is always a fairly stressful situation. Between him and his awesome staff that I dealt with, I can't speak highly enough of the whole team. Thanks guys for everything.
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I have had good experiences with all staff when dealing with Lumino. However the Manager felt the need to lay a big ripper as I unfortunately missed an appointment due to an Emergency. I never miss appointments. It was Literally a life or death situation. She was not impressed and told me so, in the worst tone. I apologised repeatedly. Asked her to send me the invoice and somehow this aggravated her further. She still wasnt finished. I continued to make excuses for her and her unprofessional manner. Im sorry my sons check up was leaving you hundreads of dollars in the red. I know i confirmed my appointment. It was not my intention to miss it and not notify you. It is very unfortunate. This place sparked something in my son to become a dental surgeon. Still Hoping you have a better day .
Great experience! Scott the dentist was awesome and the team were lovely. Glad I went there. I would highly recommend them.
The whole team were warm, welcoming and friendly. Scott was great and answered my many queries. I have already spoken with several of my colleagues and recommended Scott.
Murray Hays does excellent work technically and keeps talking to you so you are always aware of what is happening to your teeth and why. He is gentle and expects high standards of his assistants so you are always well attended to at all time. I recommend Lumino the Dentists
I appreciate that information and options about appropriate treatment are shared with me at every stage of treatment. I appreciate the punctuality and professionalism of all the members of the team. Thanks again!
My experience with the Dentist is always a stressless affair, Scott always puts you at ease, and has a good sense of humour which in the past I haven't found in a Dentist. So a shout out to Scott and his chair side assistant.
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