Auckland, New Zealand
Unit 3/50 Ascot Road, Māngere
N/A
+64 61240467811
Terrible experience trying to treat with them. They take the full charge of the booking at first, the contract doesn't talk about certain circumstances so its a game of hiding information and then you will have to wait months for promised refunds. Careful with them, now I understand the bad reputation they have all around
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Wicked Camper is ok. The naked pictures for discount is just great, hahahaha! The van itself was functional but not exceptional. Problem is that all around NZ vans are expensive so it’s hard to get a good quality/price ratio. Wicked Camper was ok for that reason. I hate that they took full amount on my credit card for deposit. Didn’t hold the amount but rather took a payment and reimburse my like 4 weeks after. This is completely stupid because you will need to pay your credit card bill before they reimburse you. Also, get ready to pay for a clean up before giving back the van. NZ is the only place in the world where I had to clean a rental.....
Great Van's that perform and run well. Well set up. Excellent space. Would use again.
I hired through camper village, which I booked through base hostel. After reading reviews I was really apprehensive so checked the company and saw they were Wicked campers with the spray painted vans, I also read my documents and saw that I’d be charged an excess mileage charge which was not explained when I booked. I called and spoke to a lady with limited English who was not very helpful so I went to the office but they’d closed. When I collected the van the following day I said that I would not accept a spray painted van and the mileage should be unlimited. The really nice lady at Queenstown was really helpful, her surname was Skye, she said she could see the note on the system and I was given a silver plain van and also unlimited mileage. The lady also offered me anything I wanted from the free shelf where other campers had left stuff. She showed me how to use things and honestly could not have provided better customer service. I had the van for 32 days and drove around the south and north island dropping my van in Auckland. When I dropped my van off I’d cleaned it and hoovered, also car washed the outside. The lady there was also really nice, she said the van was perfect and again was polite, helpful and provided good customer service. My experience was really good and wanted to leave a review as there are so many bad ones. They have not taken money from my bank without me knowing or charged extra. I paid a deposit when I booked a percentage of the cost and the rest when I collected, I didn’t have an issue and did not get asked for a bond, I’m 36 and have had my UK license since I was 18. If anything changes I’ll change my review but I wouldn’t worry and would use them again. I had a lovely time touring around and definitely think hiring a camper is the best way to see nz! I hope this helps.
I've had the worst experience with this company, they promised I could get my one way fee of 1000 returned as I had to cancel due to covid reasons. Now the company is ignoring my emails. Would not book again.
As for an upgrade on the day. We paid a little bit more and got the most amazing van with a rooftop tent. Made for such a fun trip!!
Very good service, staff is very friendly !! We received wat we paid for ! Everything is clear and written on the website and website is very easy to use .
Cheap is what you pay and cheap is what you get! The vehicles I have driven from wicked campers are ok but not definately targeting the financially stretched backpacker.. which is fine as I used to be one too.... just be careful of their holding BOND DEPOSIT which is charged onto your credit card.... keep an eye on its credit and return.... As It may take some weeks.... just saying be prudent!
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