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Shore Women

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Auckland, New Zealand

healthpages.co.nz
Birth center

Shore Women Reviews | Rating 4.1 out of 5 stars (8 reviews)

Shore Women is located in Auckland, New Zealand on 104 Rosedale Road, Rosedale. Shore Women is rated 4.1 out of 5 in the category birth center in New Zealand.

Address

104 Rosedale Road, Rosedale

Phone

+64 94750078

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Priyal

Have always had the best experience at Shore Women. At each visit, I am always greeted nicely by the reception staff and made to feel welcome. I have dealt with a few of their doctors and have had wonderful experiences with all. Marlene the nurse is absolutely lovely to deal with. Thank you to the team for looking after me so well :)

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Alex Edwards

Always have a fantastic experience at Shore Women, all the staff are always amazing. The receptionist is always friendly and helpful with a smile on her face, Marlene the nurse is always bubbly and friendly ! Dr Bhoola and Dr Haddad are always professional and put me at ease throughout appointments and I have been attending the practice for almost 8 years! Thanks!

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Gerry Laybourn

I went to Shore Women for help investigating my fertility and have been left incredibly frustrated and defeated from my experience there. After spending hundreds of dollars on ultrasound and specialist fees to begin my treatment with Shore Women, I was shocked to discover I had to take charge of my own treatment and follow-up on all blood tests and question plans for my treatment (as no follow-up was provided). I received sporadic communication from the medical team regarding lab test results, waited weeks for communication from the doctor, and was given conflicting advice and information regarding my treatment from the nurses and doctor. It seems there is absolutely zero protocol in place for reporting lab results and communication between the staff and clients is extremely poor. I've been informed via voicemail to start taking a different medication (for off-license use - wasn't informed) that I've had no medical advice about, or explanation as to what it will do to me. On top of all this, the receptionist is not open to hearing negative feed-back about customer experience (she shouted loudly at me on the phone "EXCUSE ME!" as I was trying to explain how frustrated and anxious I was about my fertility and the lack of guidance from the medical team), nor does she show any empathy or sensitivity or offer any sort of apology for poor communication from the team at Shore Women. You can see from other reviews this is not an isolated incident and she has behaved in a very unwelcoming manner on more than one occasion. Interestingly, after posting this review there seems to have been a couple of glowing reviews posted by persons who appear to have conflicting interests in doing so. All in all a very emotional experience and I wouldn't recommend Shore Women.

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Katy Lewis

Overall have experienced poor customer service, appointment bookings are unorganised, I left work and drove all the way from town for my first appointment only to be sent away. The Receptionist came across as unhelpful and grumpy and told me she was too busy to send a quick 30 second email to confirm charges for scans and consultations etc. I would have liked this for my own records. I’ve had no proper follow up care or guidance since my operation so you really need to take matters into your own hands.

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Elise Pennington

Really disappointed with the service and lack of care from the receptionist. Unwelcoming, felt like I was in trouble for even being there.

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Deborah Su

The receptionist’s service is bad, making people feel uncomfortable.

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Anne Towns

I've had two babies through Shore Birth, both times the experience was excellent. I found all staff to be friendly and professional and they kept me calm during two complicated pregnancies. Highly recommend!

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Nitin Gulati

A BIG thank you to Dr Yvonne Li and Dr Vijay Bhoola. Shore Birth went above and beyond in our case. The whole team is outstanding.

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