Wanaka, New Zealand
17-23 Dunmore Street
N/A
+6434437966
What an experience. One I haven't experienced for many years. I wasn't verbally acknowledged, however a young man did follow me around the shop. It was very uncomfortable. As I was leaving another customer kept setting off the security on the door. My follower zeroed in on me. So I showed him the contents of the small shoulder bag I was wearing. When it was obvious that my bag was empty he asked if I had made a purchase(he knew I hadn't). As I stood there silent waiting (thinking I was going to have to lift my top to prove myself). Another staff member behind the counter point out the other customer who was accidentally setting the security alarm off. Outside Sports this was humiliating and very BACKWARD.
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Best bike mechanical service found in town. I had some problems with my time trial bike after a long travel on the plane and they were super keen on helping. Attention to every detail, fast service and nice people. Recommended
Best service you can get anywhere thanks to Kazu. He didn't oversell us on products and he gave us solid advice we really needed for our upcoming trip. Thanks Kazu! We also needed a quick bike repair before our said trip. We were lucky to meet Angus who went over and above expectation in fixing my bike and making sure it was ready for the ride ahead. Best service ever.
Highly Recommended! If you miss phenomenal, knowledgeable customer service, then I suggest you stop in at Outside Sports Wanaka! I purchased a new mountain bike from Scotty on the weekend to become one of those people with 'all the gear but no idea'. But after purchasing he spent 1 solid hour setting the bike up to fit me and explaining everything about the bike and its functions. Blown away by this experience! Thank you mate.
Kazu is an awesome boot fitter. He has years of experience and is super knowledgeable about any boot issue you can imagine. He is recommended by all of the local skiers. He has worked with me and my friends to fine tune any issues in our boots including 2 of us with knee and ankle injuries. He gives affordable options and is honest about what you really need rather than simply selling you everything.
Definitely recommend this shop to get your gear from. The 2 young guys that served us were super friendly and helpful and got us some nice gear for the mountain! They made it super easy for us with days that we weren’t able to use the gear due to the weather without being charged and simply for that reason would go back again. Efficient way of operating!
Very quick and diligent service. Knowledge and helpful.
Top notch customer service! Big thanks to Paul, who helped me find the perfect shoe in no time.
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