Auckland, New Zealand
312 Broadway, Newmarket
N/A
+64 95292298
DeliveryIn-store pick-upIn-store shopping
Because of the customer service, Bivouac is by far the best outdoor store in NZ. Their staff actually use the products they sell so they can clearly explain options and pros/cons of different products based on your needs. When helping you find hiking boots they take the time to measure your feet and recommend boots based on your foot size/shape. Highly recommended!
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Bought a parka for my wife and the staff were really good about finding the one that suited our budget. No big sell just really good helpful service. Will be back again!
I have shopped here regularly and always had great customer service Recently I had to return a product and it was no problem to replace it. I highly recommend this company, this shop and the staff that work there
Came in this evening to get some climbing gear, the staff member who helped was very knowledgeable and could not have had better customer service. Left the store feeling confident in what I purchased and will definitely be coming back
Bad customer service. Didn't have what I wanted so bought it online.
Great branch - be be a little bit crammed. The staff was friendly and helpful.
More stock and knowledge in this store than their are pointless stores in the new mall across the road. If that wasn’t clear I mean it’s plentiful! This is where I get all my arcy drip as well as camping essentials from. Old mate in there will chew your ear off but it’s all good stuff if you’ve got the patience for it lol
We bought our hiking backpacks here, plus a lot of other gear. It’s the best place we’ve found in NZ to buy outdoor gear from the USA. Plus, they often have really good prices on icebreaker clothes & accessories. Just don’t go to the location on Queen Street – the Newmarket one is so much better!
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