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Gong cha Westfield Albany 貢茶

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Auckland, New Zealand

gongcha.co.nz
Bubble tea store

Gong cha Westfield Albany 貢茶 Reviews | Rating 3.2 out of 5 stars (8 reviews)

Gong cha Westfield Albany 貢茶 is located in Auckland, New Zealand on K20/219 Don McKinnon Drive, Albany. Gong cha Westfield Albany 貢茶 is rated 3.2 out of 5 in the category bubble tea store in New Zealand.

Address

K20/219 Don McKinnon Drive, Albany

Price range

$$$

Phone

+64 92184883

Service options

DeliveryTakeawayDine-in

Amenities

Good for kids

Accessibility

Wheelchair-accessible entrance

Offerings

Coffee

Open hours

...
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R

ruby zhou

the customer service is really unprofessional and disappointed, it's early morning when the shop just open, the staff supposes to be full of energy and happy, I work at retail as well and deeply know how your emotion could affect your customer and business, nobody like black face. I said "morning!" to the girl, thought I could cherry her up if she was not happy. However, she did not give me any responds and straightly asked:' what you want?' this was totally not the way you serve your customer. Please don't come to work if you are not ready and not in mood. Nobody deserves such negative attitude. People talk, it totally ruined the reputation of the business, I feel sorry for the company. Actually, the situation is not just happened today, it's been a while already. we love the drinks from gong cha, but no one wants to go to the shop. From my opinion, the manager seriously needs to do something to improve it, I don't think this kind of service deserve any star, but I have to mark one otherwise can't post my common, hahaha! hopefully to see the better service next time. thanks for the time. BTW: there is no any link for your customers to leave the details. "link here" does not work , I think I'd better to let you know. thx

Z

Zec Im

Albany Westfield's gong cha is the best in north shore so far. Black pearl was so good to drink with the strawberry milk tea thanks!!

C

Caleb Bird

Have ordered countless Bubble teas from Gong Cha and am always happy with what I get , The caramel Milk tea is amazing

L

Lai En Cheng

I don’t know what I bought is milk tea or topping.And the staff was not friendly today.

F

Fahren Funicello

Very disappointed with the workers today. I get Gong Cha often and I ordered online, hoping it would be more convenient. I paid extra for 2 scoops of mango pearls and barely received one full scoop. I nicely pointed this out and they insisted it was, when it was not. I get Gong Cha often and know they were not at all meeting their standards. It’s the small things and customer service that go a long way, and today they were severely lacking.

A

Anita mei

OMG, that girl just so bad attitude, if you got bad life, don’t come to service then. Seriously, she is the worst!

J

Joanna Tong

Customer service is always very good and the boba tea there are always pleasing!

Y

Yena Moon

Ordered Oreo chocolate milk drink. Didn't have any sweetness. Disappointed. Plus it was busy

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