Auckland, New Zealand
188 Saint Heliers Bay Road, St Heliers
N/A
+64 92147284
Toilets
Fillan Healthcare provides mental health therapy/treatment to the public as well as office space/therapy rooms to treatment providers. I am a Sleep Psychologist specialising in insomnia treatment and I use Fillan as a treatment provider so my review is from that perspective. I have found Fillan excellent to deal with, the rooms to be flexible and affordable, and the backend support to be superb. If you are a treatment provider looking for alternate locations to provide services from, Fillan is likely the most flexible service you will find. If you are a member of the public looking for mental health support, then as far as I can tell, Fillan has an excellent range of providers using its rooms and my perception is that Fillan really fills a gap for the public in being able to find a wide range of mental health expertise under a single umbrella.
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The quality of service is way too overcharged for what you get. Seriously, you can get charged 100 (no joke) just for getting a prescription rewritten under the guise of "Administrative Costs" (Note: That no such thing exists on the website). He will also hold your script against you unless you send a specified amount to his account, and that's just if you make him unhappy even when you apologize. Besides that, they aren't the greatest with responding timely and often make booking mistakes with the wrong doctor. It helps them that they are Northern Auckland's only psychiatrist. They will also make excuses to overcharge via half-truths showing they care mostly about money than helping. (Note: "Abuse" could mean anything, even making a complaint.) [] [] [] V
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