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Wucha Queenstown

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Frankton, Queenstown, New Zealand

wucha.co.nz
Bubble tea store

Wucha Queenstown Reviews | Rating 4.2 out of 5 stars (8 reviews)

Wucha Queenstown is located in Frankton, Queenstown, New Zealand on Shop A-15, Queenstown, Central Shopping Center 19 Grant Road. Wucha Queenstown is rated 4.2 out of 5 in the category bubble tea store in New Zealand.

Address

Shop A-15, Queenstown, Central Shopping Center 19 Grant Road

Phone

+64 32227066

Service options

DeliveryTakeawayDine-in

Amenities

Good for kids

Accessibility

Wheelchair-accessible entrance

Offerings

Coffee

Open hours

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L

Linda Phayakkhaning

When we walked in it was very busy with customers and four staff, we stood at the counter and waited, the staff ignored though she saw us she was on her phone. We finally got her attention and we asked how long it would take to get the drinks, she said that I depends on what you get. We told her what we wanted to order and then we apparently had to liked there Facebook for the deal , we said that we did not want the deal but she said we had to. We did it and she said to show her the phone to prove that we had liked. We paid for the drinks and finally got the time we had to wait 20 minutes wait. We went to pick up the drinks and headed home but before we could get out the door she yelled across the room to ask for the receipt Overall a very bad service and cleaning. Do not recommend to anyone. Staff horrible and rude.

R

Rebecca Lim

Hey guys, I have always liked your drinks but today's experience really deserves a one star. I know you are having a promotion and I could see you guys were busy behind the counter. BUT, that is no reason for bad customer service and bad food hygiene. Staring annoyed at customers waiting, bare in mind, we waited for over 40min for just 4 drinks is not okay. You should have had more staff at hand if you could not keep up with the demand; after all, you are charging customers extra as it is a public holiday. When I went up to collect the last drink, at which I asked if it was ready as I had heard orders after mine being handed out, I was greeted with an angry stare and a point at where my drink was. If that was bad enough, I watched as one of your employees/colleague, drink her freshly made grape yoghurt drink, spit out something she didn't fancy (the grape seed I assume) to put in the bin, not wash her hands, and began peeling the grapes off their skins with the hands that she had spat in! That is disgusting and gross, all out bad food management hygiene! Hopefully no one gets food poisoning. I am genuinely disappointed to the point of not returning anytime soon. I hope your employees up their game and attend another course of food prep.

M

Mia. W

The best milk tea！ Especially the graps flavor drinks！must try it！ High quality provided even so busy today！Thank you very much！I will come tomorrow for another grapes flavor drinks. Yummy

J

JB JB

We stayed in Queenstown for a week and found this shop by chance on our first night, we had brown sugar pearl tea, it was gorgeous they make everything with precision and care and the tea was delicious, I 100% recommend you come here for a bubble tea. My daughter had different flavors every single one of them she enjoyed. Very kind and hospitable staff, thank you!!

J

jim lim

Walked in and ordered a "Handmade taro milk tea" added pearl for an extra 1 for a total of 11. Had to wait more than 15 minutes even though it was not very busy. Staff didnt seem to know what they were doing. Once I got the drink I noticed there were still bits of undissolved taro in it, not sure if this was intentional but it made the drink grainy and distasteful. Not much flavour in the tea and not enough pearls. Hope they can up their game here.

C

Chin Chin

This shop was so busy today, I wait quite a while to get my order. However, I got the delicious drinks and good smile, it's worth to wait. Thanks

杨

杨雪靖

recommend by a friend, they have the best bubble tea and fresh fruit drinks, their staffs are really friendly, will come back again.

B

Breanna Maree

Huge range on the menu, friendly staff and really nice tea! This is the dragon fruit and pineapple tea

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