Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Kathmandu Whanganui
Trustfeed Score 4.2
Whanganui, New Zealand
Irene Barratt
Always a great range of clothing. Love their stuff.
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Torpedo7 Christchurch
Trustfeed Score 3.4
Addington, Christchurch, New Zealand
Hamish L
Went to the Tower Junction store looking for a surf board leash, Leighton helped me out and sorted me with the correct size fitted it to my board aswe...
Kathmandu Ashburton
Trustfeed Score 4.5
Ashburton, New Zealand
amit baddhan
Handy location with lots of parking space available at all time. Great helping staff and lots from choose from.
Wilsons Hunting And Outdoors
Tim Jones
Excellent shop #1 in Whanganui for all hunting and fishing gear plus parts.
Bivouac Outdoor Christchurch
Christchurch, New Zealand
Jenny Chi
One of our favourite outdoor stores, we’ve found the staff friendly and also respected we were there to browse at times. Sometimes staff seemed otherw...
Kathmandu Whakatane
Trustfeed Score 4.0
Whakatane, New Zealand
Gracey Jones
Friendly staff and very well displayed shop
Kathmandu Te Rapa
Te Rapa, Hamilton, New Zealand
Katrina Schrafft
I couldn’t have asked for better customer service. I visited the Te Rapa store twice and on both occasions was blown away by the level of genuine enga...
Further Faster Nz
Trustfeed Score 4.9
Tracey
Awesome shop. Took Miss Poppy inside . Staff so very helpful. Got Miss Poppy a pair of boots. Was able to try them on her paws. Thanks again for your ...
Macpac Queen Street
Trustfeed Score 4.4
Auckland, New Zealand
anthony mallon
Super friendly staff. The mannequin had the last "medium" so off came his head, arms and legs. How about that for service.
Kathmandu Riccarton
Janey Collins
Great store lots of parking. Looked for a kids bike and met some really knowledgeable cycle mechanics. Were able to cut down the seat post to fit the ...
Torpedo7 Albany
Trustfeed Score 3.5
Karen Sayer
Would like to acknowledge the excellent customer service we experienced from Nick . We required advice on exercise equipment, Nick spent time answerin...
Bivouac Outdoor Albany
Albany, Auckland, New Zealand
Ange N
I bought a new back pack from this store on Sunday. I wanted one for long distance cycling for both commuting and casual day trips. Staff really knew ...
Macpac Colombo Street
Trustfeed Score 4.3
Isaac Hawkey-D'Aeth
I don't often feel the need to write reviews for stores but today I had some amazing customer service from two lovely women who helped me find exactly...
Macpac Hamilton
Hamilton, New Zealand
Mariana Vargas NZ
I discovered a shoe had a manufacturing fault since I bought it (at Tauranga) and Macpac Te Rapa were not very helpful as they said it was up to the m...
Torpedo7 Newmarket Westfield
Trustfeed Score 3.6
Newmarket, Auckland, New Zealand
Oliver Lee
Home of premium outdoor and sports brands. I bought a backpack online and everything was great. Prompt response. The branch is big and tidy with helpf...
Racers Edge
Wanaka, New Zealand
Kelsey Knipshild
Very helpful team right on the waterfront. The bike was great for the trail and the comfy padded seat meant I could stay out longer. They were laid ba...
Torpedo7 Te Rapa
Trustfeed Score 3.8
Tracy Marshall
Very helpful service but low stock levels and we couldnt get the 'in store only' item we wanted. We are loyal Torpedo7 customers and we really like th...
Bivouac Outdoor Queen Street
Tessa McGeorge
Went to buy back country hut passes and some Icebreaker gear - too easy and had a lovely chat with the friendly and helpful staff!
Macpac Albany
Trustfeed Score 3.9
Kathy Hartnoll
Albany store is staffed by knowledgeable people. Very well stocked shop.
Torpedo7 Remarkables
Trustfeed Score 4.1
Queenstown, New Zealand
Daan H
Good product range and sharp pricing. Very friendly service by the helpful staff
Kathmandu Queen Street
Team Yurak
I went into Kathmandu Queen Street to exchange a hiking bag that I’d purchased online as it was too small. I was looked after by Lucy, Lucy was friend...
Kathmandu Hamilton
Leo Wang
We visited the store today and received world class service by Simon. He helped us order the right size waterproof paints from other store which was a...
Swanndri Queenstown
Trustfeed Score 5.0
Kristen Gawn
As promised, once shirt came in they would call me. Alicia was so lovely to deal with and is an asset to their business
Bivouac Outdoor Hamilton
Trustfeed Score 4.6
John Harris
Excellent store, wide open show room with all the equipment and gear you need for your next adventure.
Torpedo7 Queenstown
Marcos Araujo
Just went in for a brake service on my bike (needed new pads), simple job right? No, left the bike service area with my brake lever broken (the oil wo...
Kathmandu Albany
Cheyne Marelich
We were served by the manager Alex at the Albany branch and he was amazing. Helped us out to find exactly what we needed He was friendly and helpful a...
Macpac Hornby
Hornby, Christchurch, New Zealand
Mackenzie Vercoe
Macpac is overall a great company and this particular store has very friendly staff and well laid out racks and displays which makes it so much easier...
Kathmandu Queenstown
Kobus De Wet
Awesome customer service! Sam helped me pick the right backpack and boots for my trip. She was very patient and helpful and knew her stuff about all t...
Cactus Outdoor
Trustfeed Score 4.7
Ali Pottinger
Excellent quality, hard wearing, NZ made clothing. Great service. We will be back.
Fish City
Angelo Sanjurjo
Yeap order a windlass of them 2 day ago. They told me they would have it the next day and that did not happen told me they will have it first thing in...
Torpedo7 Hamilton
E R
Bought a bike and helment and was helped by a young lady at the front desk (first over the phone). She asked to have the bike built up for me that mor...
Snowcentre Newmarket
Xuton Ion
Popped in today to get some rentals for an upcoming holiday. We were helped by Tom and Mitch. It was an absolutely amazing experience. They were super...
Macpac Palmerston North
Palmerston North, New Zealand
Alaine Woodfield
Awesome and friendly staff, found the size I wanted by looking out the back, will go back.. Also need to mention their online store and helpdesk, foun...
Macpac Riccarton
YX Khor
Extremely helpful staff. Both of them helped me on changing the defect item.. the process went smoothly.
Kathmandu Silverdale
Silverdale, New Zealand
Zac E
Friendly staff nice store.
Bivouac Outdoor Newmarket
Samantha Visser
Because of the customer service, Bivouac is by far the best outdoor store in NZ. Their staff actually use the products they sell so they can clearly e...
Macpac Chartwell
Chartwell, Hamilton, New Zealand
Ross Morey
Nicely presented shop, pleasant staff, smaller range than larger branches.
Macpac Wanaka
scottrenee Lasenby
Had a good look around in here, they had some good deals
Swanndri Tower Junction
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Bivouac Outdoor Sylvia Park
Raharuhi Jackson
Neat store, friendly and knowledgeable staff. Great to see also a company that cares about the industry it's in and all the people they come in contac...
Kathmandu Waitakere
Karyn Abrahamse
Great store. Very clean and spacious. Some great products. Customer service excellent every time I’ve been there. Cheers :)
Bivouac Outdoor Tauranga
Tauranga, New Zealand
G Man
Great help from the staff great all round service very happy shopping here thanks
Kathmandu Papanui Northlands
Papanui, Christchurch, New Zealand
Murray Quartly
Kathmandu is a good shop as they have a good variety with their product range, having purchased some products off them from time to time. I have only ...
Macpac Tauranga
shane blake
Great value and quality. Have bought many clothing items over the years and have never been disappointed.
Kathmandu Tauranga Fraser Cove
Tauranga South, Tauranga, New Zealand
Silent Scream
I love this place. Very professional staff and they really know their merchandise. Especially Miguel Ermac, he is really good.
Macpac Newmarket Broadway
Harsha Thanthriwatte
Great place to shop. We bought couple of travel/hiking backpacks and the manager was very helpful in explaining the usage and functionality of them in...
Macpac Sylvia Park
Mount Wellington, Auckland, New Zealand
Steve Townsend
Excellent help in store and really good deals.
Kathmandu Tower Junction
Riccarton, Christchurch, New Zealand
Mike Bowen
Great store. Very helpful service from a person who likes there job. They answered all my questions Highly recommend Thanks again
Torpedo7 Mt Wellington
Trustfeed Score 3.7
Vibhav Singh
Was here on a Saturday morning and interacted with about 4 staff members who were all friendly and helpful. Special mention to EJ, I had a few transac...
Vispro Safety Clothing
Carolyn Wing
Greg was awesome & really helpful with assisting me to get some cargo shorts ordered in Highly recommended
Kathmandu Tauranga Cbd
James Jennings
Very large store compared to the other outdoor shops near by. Staff were helpful. Tooonns of stuff on clearance so likely a good place to stock up on ...
Macpac Tower Junction
Pennie Saunders
Have just walked out of your store after looking at rain jackets for about 10 min. No one said hello or acknowledge me even though there were plenty o...
Torpedo7
Vaidas Jazdauskas
Amazing staff! Really friendly and helpful. You cannot get better staff than here.
Macpac Northlands
Glenys Bellaney
Picked up a jacket that I had ordered, very helpful friendly staff.
Kathmandu Onehunga Outlet
Onehunga, Auckland, New Zealand
S p
Love this store at dressmart It has plenty of stock available ,but if you prefer a bigger store better to go elsewhere Always find something from here...
Kathmandu Sylvia Park
Lynda Wells
One of my favourite places to purchase new clothing. Must wait for the sale though to get the best price.
Kathmandu Lyall Bay
Lyall Bay, Wellington, New Zealand
Alexander Nikitin
Very helpful staff. Got a lot of good advice on preparation for my trip.
Macpac Onehunga
Melanie Lançon
I went in to this location about a month ago in preparation for a trip to Mt Cook. I had virtually NO camping experience, and Micah was beyond helpful...
Kathmandu The Palms
Shirley, Christchurch, New Zealand
Muyoka and David Pollard
GREAT CUSTOMER SERVICE! SPECIAL MENTION TO ATRIA, THE MANAGER. SHE WENT OUT OF HER WAY TO MAKE SURE I GOT WHAT I NEEDED. I WILL BE BACK. THANK YOU SO ...
Gordon's Icebreaker
Wellington, New Zealand
Donald Clark
Icebreaker gear is expensive, but worth it. It should last for years (although in recent years I feel the quality has slipped a little). This shop is...
Kathmandu Takapuna
Rob Clarke
You really don't want to buy something that isn't on sale. I saw a rain coat that had a regular price of 500, I'd want it to be made out of mermaid sk...
Macpac Napier
Napier, New Zealand
Paritosh Gaur
Little expensive but quality comes with that.
Kathmandu Wellington Cbd
Ben LeeMT
Very expensive though products are above average
Kathmandu Pukekohe
ROHAN SOOKLOLL
Great team and thank you Alexis for your amazing help. Super down to earth and give you exactly what you need. Cheers
Kathmandu Paraparaumu
Paraparaumu, New Zealand
J B
Had a very informative tramping boot session with Jack. Knowledgeable, friendly, and not sales pushy.
Macpac Rangiora
Rangiora, New Zealand
Kimberley Tonkin
Great team in the Rangiora shop, love coming in to see whats new and on sale and always getting support and help and great conversation!!!
Macpac Wellington
Roger MacDonald
Quality of clothing and gear very good and it's nice to support a local NZ company in ghd competitive market of outdoor clothing & equipment - I had t...
On Mountain
Trustfeed Score 4.8
Ben Thomson
Showed up to buy sunglasses at 12.30pm on a Wednesday and the shop was "closed" for the day for annual stock take. Was told I couldn't buy anything as...
Kathmandu Wellington Outlet
Tess Nesdale
Excellent service!! Neve had better attention. Girl from Belgium.
Torpedo7 Manukau
Manukau City Centre, Auckland, New Zealand
Mogamat Salie Isaacs
Great Service from the Manukau Outlet store. SI is a true professional and great service skills. What a great ambassador he is for Torpedo7. Bought a ...
Kathmandu Otaki Outlet
Ōtaki, New Zealand
Carel Jobsis
Staff were friendly. Fairly big store but stock will be very seasonal, my recent visit it was dominated by jackets/coats. You still need to be prepare...
Dwights Outdoors Wellington - Camping Equipment
Rachel Mareraki
Bought a discovery 6 tent. Was dispatched and delivered in a very timely manner, easy to assemble. Spent 3 nights 4 days with rain and the inside of t...
Kathmandu Petone
Lower Hutt, New Zealand
Sheryl McFarlane
I just loved the service at this store! The staff member who was looking after me, handed over to another member before leaving me to do another task....
Ozone New Zealand Ltd
Raglan, New Zealand
Chris
Cheers for your great support with spare parts!
Kathmandu Napier
Martin Rosedale
The guys here are just great, we ordered a sun shade, as they had sold out, and they managed to get one to us overnight. Above and beyond as usual. If...
Reloaders Supplies
Yan Li
Staffs are friendly, and professional. They know what you need, they will just sell exactly what you need, not expensive and not really what you need ...
Torpedo7 New Plymouth
New Plymouth, New Zealand
Willie Aitken
Absolutely horrible shop, the staff are rude and nasty. I tried addressing this with store management but they didn’t care. Stay away from this place.
Torpedo7 Westgate
Massey, Auckland, New Zealand
Ness Johnson
Amazing service from Sam at Westgate store! We were looking for a new hiking pack. On both our visits he went the extra mile to ensure I was fitted co...
Macpac Petone Outlet
Antony Saunders
10/10 from me! The older grey haired chap knows whats up! Old school level of customer service sadly lacking in many businesses today but not this one...
Torpedo7 Porirua
Porirua, New Zealand
Gweeds
Had to return my bike purchased from the porirua store for a small issue, Todd and his team looked at it and and promptly got it fixed under warranty ...
Zhik Nz Office (Showroom Closed)
Brendan Bourke
The Zhik Auckland Showroom is a must visit. It has a huge array of clothing and footwear for the avid sailor and casual punter. There is something for...
Kathmandu Manukau
Kiri Cross
Great place to shop. Staff are extremely helpful. Would definitely shop in store again.
Torpedo7 Rotorua
Rotorua, New Zealand
Samuel Bamford
Went in to borrow some tools to remove a cassette however encountered a very stock cassette. The guys in the workshop were very helpful and quickly go...
Gun City + Fishing
Russ Hearn
Loved it as they had the cheapest steel shot I could find.
Macpac Botany Town Centre
Inka Pleiss
I went looking for a tramping pack at Macpac today and Maelle was so helpful!! She explained every pack to me and once I had picked one I liked, she s...
Stihl Shop Ellerslie
Warren Ngan Woo
Phil was great! We had an issue with our lawn mower and we called and he said bring it in to look at it, and we did and he got the issue fixed fast an...
Kathmandu Newmarket
Daniel Feller
Great shop and advice. Happy with my new sandals that have a protective cap.
Kathmandu Westgate
Michelle McKee
Great selection of clothes, smaller Kathmandu store but space is well used. Super friendly and helpful staff.
Stihl Shop Mt Albert
nirav dave
Super unhappy with the work. I have purchased a brand new Honda lawn mower from them and within 4 months the lawn mower started having issues with the...
Get Wet Waikato
Felix Hoornaert
My wife and I did both the PADI Open Water as well as the advanced open water with Get Wet, and we had a great experience both times. Our instructor,...
Torpedo7 Dunedin
Dunedin, New Zealand
Matthew Hansen
Really knowledgable team with really good brands and range
Kathmandu Botany
N V
Went to get some hiking shoes today and got outstanding customer service! The lady was so incredibly helpful and got me the same shoe I requested in a...
Swanndri Newmarket
Patricia Green
A really helpful young lady working here even spoke to my son on the phone to ensure we got exactly what he wanted. Highly recommend
Bivouac Outdoor Dunedin
Aj Todd
Good place with lots of handy wee things to make hiking/camping easier.
Kathmandu Dunedin
Locustleg W
Exceptional customer service. my wife left sunglasses in fitting room when we visited Dunedin. they got it delivered back to Auckland for free. well d...
Wairoa Motorcycles
Wairoa, New Zealand
Pare Raututu Edwards
Lawn mower blades
Fbo
Beachlands, New Zealand
Dean Boshoff
Great shop with friendly and very helpful staff.
Swanndri Dunedin
Angela Allen
Excellent service, went in to buy our dogs a jacket and had no idea what size so showed the girls photos and they knew exactly the right size for both...
Fiordland Frontier Supplies
Te Anau, New Zealand
Sumith Meegama
Great shop and a full range of varieties for outdoor activities. This shop probably has everything you are looking to purchase for your outdoor advent...
Outpost Supplies (Military/Outdoor/Hunting Clothing And Equipment )
Nelson, New Zealand
Paul and Ruth Shelling
Easy access. Helpful staff. They have a good range of tramping packs and hiking g boots.